COURSE OVERVIEW
WE OFFER
- Instructor-led Classroom-based & Live Virtual Online Training
- Hands-on Training
- Free Study Material
- Lab Exercises
- Unlimited Lab Access
- 100 % Passing Guarantee or Free Re-training
COURSE INFORMATION
- Fast Track
Days: Monday-Friday
Duration: 5 days - Slow Track
Days: Saturdays / Sundays / Evenings
Duration: 5 Weeks
Study Modes:
- Classroom / On-site
- Live Virtual
Salesforce Service Cloud Training Course
For More information call us on
0208 123 7574
COURSE INSIGHT
Customers can get help and support from the SalesForce platform’s Service Cloud. This helps to retain customers while also increasing their satisfaction and trust. The critical thing to remember is that it allows for faster service compared to traditional methods, paying attention to each customer’s needs individually and taking a proactive approach to the customer’s issues. As a result, it improves the customer experience and thus loyalty, which positively impacts sales. Our industry-experienced instructors deliver SalesForce Service Cloud training courses that cover everything from the fundamentals to the advanced features of Service Cloud. Participants will understand the Architecture and Environment of the Service Cloud, SalesForce Objects, data security, and process builder.
COURSE OUTLINE
- Overview
- Architecture
- Environment
- Sales Cloud
- Service Cloud
- Standard Objectives
- Custom objects
- Schema Buider
- Create a Role Hierarchy
- Define Sharing Rules
- Control Access Records
- Control Access Fields
- Control Access Objects
- Automating Business Processes
- Importing and Exporting Data
- Reports and Dashboards
- Using Formula Fields
- Visualforce Pages
- Variables and Formulas
- Standard Controllers
- Records, Fields, and Tables
- List Controllers
- Using Forms
Benefits of a Salesforce Service Cloud Training Certification
- Gain a highly recognised, on-demand accreditation of excellence
- Differentiate yourself in a crowded market
- Execute tasks with confidence and skills
- Attain higher wages and billable rates with a highly valued credential
Dates And Prices
| Start Date | Timing | Days | Duration | Mode Of Training | Request Price/Future Dates |
|---|---|---|---|---|---|
| 01.07.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 08.07.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 10.07.2024 | 10:00 – 18:00 | Wed only | 5 Weeks | Classroom Based / Live Virtual Online | |
| 15.07.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 22.07.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 24.07.2024 | 10:00 – 18:00 | Wed only | 5 Weeks | Classroom Based / Live Virtual Online | |
| 29.07.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 05.08.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 07.08.2024 | 10:00 – 18:00 | Wed only | 5 Weeks | Classroom Based / Live Virtual Online | |
| 12.08.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 19.08.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 21.08.2024 | 10:00 – 18:00 | Wed only | 5 Weeks | Classroom Based / Live Virtual Online | |
| 26.08.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 02.09.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 04.09.2024 | 10:00 – 18:00 | Wed only | 5 Weeks | Classroom Based / Live Virtual Online | |
| 09.09.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 16.09.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 18.09.2024 | 10:00 – 18:00 | Wed only | 5 Weeks | Classroom Based / Live Virtual Online | |
| 23.09.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 30.09.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online |
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