COURSE OVERVIEW
WE OFFER
- Instructor-led Classroom-based & Live Virtual Online Training
- Hands-on Training
- Free Study Material
- Lab Exercises
- Unlimited Lab Access
- 100 % Passing Guarantee or Free Re-training
COURSE INFORMATION
- Fast Track
Days: Monday-Friday
Duration: 5 days - Slow Track
Days: Saturdays / Sundays / Evenings
Duration: 5 Weeks
Study Modes:
- Classroom / On-site
- Live Virtual
WHO IS THIS COURSE MEANT FOR?
This course is meant for Solution consultants responsible for implementing Customer Relationship Management with SAP CRM
PREREQUISITE
- You should have a basic business knowledge of CRM processes and concepts and SAP ERP sales business processes such as TSCM60 Order Fulfilment I or SCM600 Business Processes in Sales Order Management
- You should have studied TCRM10 CRM – Fundamentals I before taking this course.
RECOMMENDED
- Knowledge of SAP ERP sales business processes; for example:
- TSCM60 Order Fulfillment I or
- SCM600 Business Processes in Sales Order Management
The supply of this course is governed by the booking terms and conditions.
Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.
JOBS YOU CAN GET WITH TCRM20 CRM FUNDAMENTALS II
- CRM Analyst
- CRM Consultant
- CRM Administrator
- CRM Project Manager
- CRM Developer
- Customer Success Manager
CRM Fundamentals II
For More information call us on
0208 123 7574
COURSE INSIGHT
TCRM20 CRM Fundamentals II is a 10-day instructor-led or virtual course that uses SAP CRM 7.0 EHP3 and SAP ERP Central Component 6.0 EHP7 software. During your learning progress, you will be provided with free study material, some lab exercises, unlimited lab access, and hands-on training. You will be equipped with some basic knowledge needed to be known by a CRM Consultant to create consultant profiles. You can however be offered a free retraining session but the passing guarantee for this course is 100% assured.
COURSE OUTLINE
- Customizing fundamentals for CRM – CRM business transactions
- Customizing fundamentals for CRM – Process control and determination
- CRM Middleware
- User interface (UI) technology in SAP CRM
- Case Study
Customizing fundamentals for CRM – CRM business transactions
- Overview of generic functions in business transactions
- Activity management
- Customizing for these objects
Customizing fundamentals for CRM – Process control and determination
- Partner determination
- Actions
- Overview of pricing in CRM
- CRM billing
The Benefits of Studying TCRM20 CRM Fundamentals II
- You will be equipped with some basic knowledge needed to be known by a CRM Consultant to create consultant profiles.
Dates And Prices
| Start Date | Timing | Days | Duration | Mode Of Training | Request Price/Future Dates |
|---|---|---|---|---|---|
| 01.07.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 08.07.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 10.07.2024 | 10:00 – 18:00 | Wed only | 5 Weeks | Classroom Based / Live Virtual Online | |
| 15.07.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 22.07.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 24.07.2024 | 10:00 – 18:00 | Wed only | 5 Weeks | Classroom Based / Live Virtual Online | |
| 29.07.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 05.08.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 07.08.2024 | 10:00 – 18:00 | Wed only | 5 Weeks | Classroom Based / Live Virtual Online | |
| 12.08.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 19.08.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 21.08.2024 | 10:00 – 18:00 | Wed only | 5 Weeks | Classroom Based / Live Virtual Online | |
| 26.08.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 02.09.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 04.09.2024 | 10:00 – 18:00 | Wed only | 5 Weeks | Classroom Based / Live Virtual Online | |
| 09.09.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 16.09.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 18.09.2024 | 10:00 – 18:00 | Wed only | 5 Weeks | Classroom Based / Live Virtual Online | |
| 23.09.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online | |
| 30.09.2024 | 10:00 – 18:00 | Mon - Fri | 5 Days | Classroom Based / Live Virtual Online |
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